If you still have audio problems, try this...
If you are still having audio problems on Windows 7 or Windows Vista, please follow the following steps and see if it fixes the issue:
1. Go to Start > Control Panel.
2. Double-click on the Sound icon.
3. Single-click the Speakers to highlight them.
4. Click on Properties near the bottom right corner.
5. Go to the Enhancements tab and click on it. If you don't have an Enhacements tab, you may have a tab called "SoundBlaster".
6. Make sure "Disable all sound effects" is checked. Or if you have a "SoundBlaster" tab, make sure the checkbox labeled "Disable enhancements" is checked.
7. Click OK
8. Play Defense Grid!
I'd very much appreciate users that are having audio problems reply to this thread saying if the above steps did or did not fix their problem.
I would also like to thank the users that worked with me through email to help come up with this solution. Hopefully this solution will work for anyone else still having problems!
1. Go to Start > Control Panel.
2. Double-click on the Sound icon.
3. Single-click the Speakers to highlight them.
4. Click on Properties near the bottom right corner.
5. Go to the Enhancements tab and click on it. If you don't have an Enhacements tab, you may have a tab called "SoundBlaster".
6. Make sure "Disable all sound effects" is checked. Or if you have a "SoundBlaster" tab, make sure the checkbox labeled "Disable enhancements" is checked.
7. Click OK
8. Play Defense Grid!
I'd very much appreciate users that are having audio problems reply to this thread saying if the above steps did or did not fix their problem.
I would also like to thank the users that worked with me through email to help come up with this solution. Hopefully this solution will work for anyone else still having problems!
Comments
Re: If you still have audio problems, try this...
Re: If you still have audio problems, try this...
Yeah, the X-Fi Xtreme has drivers that aren't Windows compliant and there isn't much we can do about that. The sound engine we use is part of DirectX and we'd have to use a completely different sound engine to try to work around this which isn't an option for this version of Defense Grid. Using a different sound engine is something we'll look into in the future.
Jeff
Re: If you still have audio problems, try this...
Re: If you still have audio problems, try this...
So when this happens - 20 mins of fine with a sudden crash - that typically identifies a situation where the graphics card overheats. While it would seem that a small indie game like this doesn't push your graphics card the way say a top FPS would, the sheer number of animating objects and particle effects can actually be more demanding on the graphics card than other top games. The X-Fi if disabled shouldn't have any effect. The first thing I'd do is download a gpu temperature monitoring software program and see if the temp gets hot (say over 70-80 degrees C) and reaches its maximum just before the crash. If that's happening, I'd adjust the cooling on your system (where it is placed, if fans are set to high rather than quiet, open up a side of the box, etc.). If the temp doesn't go up, and it still crashes, I'm not sure what would be causing that, and we should take a look. Send us the output of the DXDiag.exe program to info <at> hiddenpath .com and we'll take a look.
Jeff
Re: If you still have audio problems, try this...
Re: If you still have audio problems, try this...
I would tend to agree. It doesn't look like overheating. The DxDiag didn't provide any obvious problems either to my eye so I'll have to get it to the programming team next week and see if they see anything. We may have to try another step after that with you as well. Sorry it will take some time, but we'll keep on it.
Jeff
Re: If you still have audio problems, try this...
Re: If you still have audio problems, try this...
Wow, that's always the fun thing in debugging computers, it's never just one thing. I hope the older vid drivers combined with the disabled X-Fi solve the problem. Let me know if that isn't the case.
Jeff
Re: If you still have audio problems, try this...
Re: If you still have audio problems, try this...
To my knowledge - in answering posts on the board at least - the X-Fi is the only remaining Desktop hardware we know of that has a problem with the game.
In the past there were some Laptop motherboards we had issues with, but to my knowledge we have solved all of those. I think the X-Fi and it's non-WHQL drivers are our only known incompatibility.
Jeff